Support
This page covers support for the following mobile apps published by Infynext Global Tech Solutions LLP:
- Cabyl Customer — the subscriber app for managing cable TV connections, viewing payment history, and raising support tickets (available in English & Telugu)
- Cabyl Staff — the field-agent app for cable operators and their collection staff
We aim to respond to all enquiries within 2 business days.
Contact us
Support inside the Cabyl Customer app
If you are a Cabyl Customer app user, additional support paths are available directly in the app:
- Raise a ticket — use the Support section in the app to submit a ticket to your cable operator.
- Call or WhatsApp your operator — your cable operator's phone number and WhatsApp contact are shown on the app's Support tab so you can reach them directly.
For account or billing questions, your cable operator is your primary point of contact. For app or technical issues, contact us using the methods above.
Live chat
Live chat is available on this page. Click the Chat with us button (bottom-right of the screen) to start a conversation. If chat is unavailable or you prefer not to enable cookies, you can reach us by email or WhatsApp above.
Related
- Privacy Policy — how we collect and use your data
- Account Deletion — how to request deletion of your account and data